In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means Cashara Pty Ltd (ACN 684 673 836) trading as ‘Build Paperless’. We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose your Personal Information.
By providing Personal Information to us, you consent to our collection, use and disclosure of your Personal Information in accordance with this Privacy Policy and any other arrangements that apply between us.
We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.
We promise that we will not share or sell your data to third parties who are not connected to the supply of our Services to you. We do not share or sell your contact details to marketing companies.
In this Privacy Policy, the following capitalised terms have the following meanings:
In using the Services you voluntarily provide information, data and Personal Information to our Online Platforms.
We also collect information about you and your interactions with us, for example, when you purchase or use any of our Services, call us, interact with any of our Online Platforms or otherwise visit our website.
The information you provide and we collect can include (without limitation) the following information and Personal Information:
We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Online Platforms (Automatic Data). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address), characteristics about your access device and/or browser, statistics on your activities on the Online Platforms, or information about how you came to the Online Platforms. We also collect usage data and platform activity logs for operational and security purposes.
We may also collect or receive Personal Information from third-party sources, such as other Users, social media or other third-party integrations.
When you interact with the Online Platforms, we may collect Non-Personal Information. The limitations and requirements of this Privacy Policy on our collection, use, disclosure, transfer and storage/retention of Personal Information do not apply to Non-Personal Information. When you register to the Online Platforms or otherwise submit Personal Information to us, we may associate other Non-Personal Information (including Non-Personal Information we collect from third parties) with your Personal Information. At such instance, we will treat any such combined data as your Personal Information until such time as it can no longer be associated with you or used to identify you.
We may collect, hold, use and disclose your Personal Information for the following purposes:
The Personal Information and information about your projects we collect is not distributed, sold or leased to third parties for commercial or marketing purposes. Individual Personal Information is not used for profiling or sold to third parties. We may use aggregated and anonymised usage data to analyse platform performance, improve the Services, sell analytics data to third parties and understand user behaviour; such aggregated analytics do not identify individual users. We may disclose your information to third-party service providers only as necessary to operate the platform and to provide Services you have requested or for other purposes when we have your permission or when we are obliged to do so.
Our service is an AI-powered construction project management platform that uses AI powered automated processing of information about the projects to provide the Services to you. Your information, documents uploaded and content and data about the projects (including your Personal Information), will be processed automatically by us using AI (powered by Anthropic and Voyage AI). We have put in place reasonable AI guardrails to ensure the automated processing does not unduly prejudice your interests. You acknowledge and agree to this automated processing and understand that it is a core part of our service.
Training: We do not use your information to train our AI engines and our AI suppliers (Anthropic and Voyage AI) do not use your information to train their own AI engines.
We may disclose Personal Information for the purposes described in this Privacy Policy to:
We will use your Personal Information to offer you Services we believe may interest you, but we will not do so if you tell us not to. These Services may be offered by us, our related companies, our other business partners or our service providers.
Where you receive electronic marketing communications from us, you may opt out of receiving further marketing communications by following the opt-out instructions provided in the communication.
We may collect Personal Information about you when you use and access our Online Platforms. While we do not use browsing information to identify you personally, we may record certain information about your use of our Online Platforms, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We also use cookies, web beacons and other tracking technologies to collect certain information about your equipment, browsing actions, and patterns. Below we describe what are cookies and web beacons, why we use cookies and web beacons, the types of cookies and web beacons that we use as well as what you can do in order to manage and delete cookies and web beacons.
Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors to their websites. A cookie contains a unique number, which is used to recognise your computer or mobile device when you return to our Online Platforms. Cookies can remain on your computer or mobile device for different periods of time. The cookies can be either “persistent” cookies or “session” cookies. Persistent cookies are stored by a web browser and remain valid until a set expiration date. Session cookies only exist while your internet browser is open and are automatically deleted once you close your browser.
Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) are small electronic files contained on pages of websites that permit companies to count users who have visited certain webpages on a website and are used for other related website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).
We use a variety of cookies, web beacons and other tracking technologies for different purposes. Specifically, we use cookies and web beacons to enhance the experience of our visitors to our Online Platforms (for example, by remembering your preferences and letting you navigate between pages efficiently) and to better understand how our Online Platforms are used. Cookies may tell us, for example, whether you have visited our Online Platforms before or whether you are a new visitor.
We may also use cookies to enable us to collect data that may include Personal Information. For example, where a cookie is linked to your account, it will be considered Personal Information under the Privacy Act. We will handle any Personal Information collected by cookies in the same way that we handle all other Personal Information as described in this Privacy Policy.
We use both first-party and third-party cookies and web beacons. First-party cookies and web beacons are cookies and web beacons that are served directly by us to your computer or mobile device. Third-party cookies and web beacons are served by a third-party service provider on our behalf. Third-party cookies are most commonly used for advertising and analytics purposes.
There are four categories of cookies and web beacons used by us. Specifically, we use essential, performance, functionality and advertising cookies and web beacons.
It is your choice as to whether or not to accept cookies. Most browsers allow you to configure the browser settings so that cookies from websites cannot be placed on your computer or mobile device. If you choose not to accept cookies, then you may be able to continue browsing our Online Platforms but we may not be able to provide you with certain features. If you would like further information about cookies and how to manage and delete them, please visit www.allaboutcookies.org or www.youronlinechoices.eu.
We hold your Personal Information in electronic form.
We take reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your Personal Information in accordance with our own security controls. However, we cannot guarantee the security of your Personal Information.
Your information, including Personal Information, is processed at our operating office in Australia and in any other places where our staff members are located or where subprocessing takes place; currently being Australia and various other territories including the United States of America. Customer data is stored by our cloud hosting provider in Australia. Some data, including document content submitted for AI processing, is transmitted to servers in the United States. Payment processing by our payment supplier is processed in Australia, Hong Kong and the UK. This may mean that your Personal Information is transferred to and maintained on computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
We will take steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organisation or a country unless there are adequate controls in place including the security of your data and Personal Information.
Ordinarily, we will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. If you are a registered user for any Online Platforms, then we will retain your Personal Information for the duration of your active subscription and for a period of up to:
following account closure or cancellation to allow for any retrieval requests, following which it will be deleted. You may request earlier deletion of your data by contacting us.
You may close your account by contacting us. However, we may sometimes retain Personal Information for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Information it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
Our Online Platforms may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.
This Privacy Policy does not apply to any Personal Information that you provide to another user or visitor through the Online Platforms or through any other means, or information posted by you to any public areas of the Online Platforms.
You can access the Personal Information we hold about you by contacting us. Sometimes, we may not be able to provide you with access to all of your Personal Information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your Personal Information.
If you think that any Personal Information we hold about you is inaccurate, please email us and we will take reasonable steps to ensure that it is corrected.
We will consider and respond to all requests in accordance with all applicable laws.
If you think we have breached the Privacy Act or any other relevant privacy law, or you wish to make a complaint about the way we have handled your Personal Information, you can contact us. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (www.oaic.gov.au) for guidance on alternative courses of action which may be available.
Effective: 3 March 2026 — Version 2.1